This Privacy Policy explains how Okuma may handle information submitted through this website. Typical B2B inquiry data includes name, company, email address, phone number, job role, country, project description, product interest, annual demand, service need, and any files or notes voluntarily provided by the visitor. The information is used to respond to requests, route inquiries to relevant sales, engineering, quality, distributor, or service contacts, prepare quotations, improve website communication, and maintain records related to customer support.
Okuma does not require visitors to submit sensitive personal information. If a project involves confidential drawings, export-controlled data, regulated industry requirements, or proprietary technical files, the visitor should identify those restrictions before upload and may be asked to use a separate secure transfer method or NDA process. Inquiry information may be shared with authorized employees, distributors, service providers, and advisors who need it to respond to the request. These parties are expected to handle the information for legitimate business purposes and protect it from unauthorized use.
The website may use basic analytics, server logs, cookies, or similar technologies to understand page performance, traffic sources, form activity, and security events. Visitors can manage cookies through browser settings, although some website functions may not work as intended if cookies are blocked. Okuma keeps business inquiry records for as long as reasonably necessary to support customer communication, legal compliance, dispute resolution, security, and operational analysis.
Visitors may request access, correction, or deletion of personal information where applicable law provides those rights. Because most website activity is business-to-business, some records may need to be retained for legitimate commercial, contractual, compliance, or security reasons. To make a privacy request, contact Okuma through the contact page and include enough information to identify the relevant inquiry. This policy may be updated from time to time, and the latest version will apply to future website use.